Fraud Solution Resources

When and how to take action.

Whether you’ve simply been contacted by a scammer or believe you’re already a victim, it’s a stressful situation. At CNB Bank, we’re always here to help – with fraud solution resources to address scam attempts including how to report fraud, what to do after being scammed and more.

If you think you’ve been contacted by a scammer, take these steps:

  1. Ignore the Message: Don’t respond or engage with suspicious requests.
  2. Report It: Forward phishing emails to your bank’s fraud team or report the message to the Federal Trade Commission (FTC).
  3. Monitor Your Account: Check your account statements regularly to spot any unusual activity.
  4. Remember: Banks Never Ask That!  Staying alert and knowing what to expect helps protect you from fraud. If you’re ever in doubt, contact us directly—we’re here to help ensure your financial security.
Shocked Fraud Customer

How to spot common scams.

Scams are becoming increasingly sophisticated, making it essential to stay alert and informed. By recognizing the warning signs of common scams, you can protect yourself and your personal information from falling into the wrong hands.

Scam Text

Phishing Emails and Texts

Scammers send fake emails or texts that look like they’re from your bank, asking you to “confirm your account” or “reset your password.” Often, these messages contain links to phony websites designed to capture your information.

Unknown Caller

Urgent Calls with Threats or Promises

Fraudsters may impersonate your bank on a phone call, saying your account will be closed unless you act immediately, or that you’ve won a prize. If it sounds too urgent or too good to be true, it’s likely a scam.

Woman on Laptop

Look-Alike Websites and Fake Phone Numbers

Some scams involve creating fake websites that mimic your bank’s website or using phone numbers that look like official bank lines. Always verify you’re on the correct website or call the official customer service number listed on the bank’s website.

How to report fraud

Fraud happens – and there’s absolutely no reason to be embarrassed about it. Here’s what to do after being scammed.

  • Immediately contact the CNB Bank's Fraud Services Center. 

  • Contact the local law enforcement agency in your town. If you are not sure how, we will assist you. 

  • File a complaint with the FBI Internet Crime Complaint Center (IC3).

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Additional Fraud Solution Resources

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Practice Safe Checks

Practice Safe Checks

An unprotected check is a gold mine for criminals. Understanding scammer tactics is your first line of defense. It all starts with them getting their hands on one of your real checks. Learn how they exploit stolen info to hijack your funds.

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Banks Never Ask That

Banks Never Ask That​

In 2023, scammers stole over $10 billion from regular people like you. Don’t become their next victim.
Get scam smart. Take action to protect your hard-earned cash against phishing scams.

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FTC Report Fraud

Federal Trade Commission​

Protect your community by reporting fraud, scams, and bad business practices. As the nation’s consumer protection agency, the FTC takes reports about scammers that cheat people out of money and businesses that don’t make good on their promises.

Learn More
Internet Crime Complaint Center

Internet Crime Complaint Center

Protect yourself and others. If you have suffered from a cyber-enabled crime, please know that you are not alone. File a report to share information with the FBI.

Learn More
*Educational Purposes Only. The materials and information compiled by CNB Bank are intended for informational purposes only. Some of the information may be dated and may not reflect the most current resources. Any information provided by CNB Bank shall not be considered advice, a recommendation or be construed in any way as a warranty, guarantee or promise. It should only be construed as information which is being provided and such information should be used by the Customer in their sole discretion and at their own risk. No particular results should be expected by the Customer. We are not offering any financial advice and the consumer is wholly responsible for how they use this information. We are providing information for the consumer to use and are not responsible for the use of the information by the consumer.

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